FAQ
Shipping
All maps are handcrafted and shipped from the workshop in Sydney.
S, M & L sizes are sent domestically and internationally with Australia Post.
XL custom pieces are sent with DHL Express.
Pickup from Ultimo available during business hours.
.
AUS Express - 1 to 3 business days
S - $25
M - $52
L - $70
.
AUS Standard - 2 to 8 business days
S -$17
M -$25
L - $31
.
USA - 5 to 11 business days
NZ / CA / EU / Other - 7 to 15 business days
S - $55
M - $84
L - $115
(AUD)
Returns Policy
100% satisfaction guarantee
If you're not satisfied with your map, simply return it within 30 days and once the map has returned to our workshop, a full refund will be remitted. Origin Maps does not cover the return postage cost.
What If My Map Arrives Damaged?
100% damage free guarantee
In the unlikely event that your map arrives damaged please take pictures and get in contact. We will then send you a full replacement at no extra cost.
If it's just the frame that is damaged, if you prefer we can find a framing store that is local to you and fully reimburse you for the reframing cost.
Whether you live in the auspicious areas of Adelaide or the awe-inspiring alps of Alaska, Origin Maps is committed to giving you a beautiful and unique map that can be a talking piece and source of pride in your home.
Processing Times
All maps are made to order
From the collection - 2 business days. See the collection
Custom - 5 business days - this includes 2 business days for the digital draft, then once you have approved this draft, physical fabrication will take 3 business days. See custom maps
.
XL fabrication may take longer, we will clarify this with you over email.
Sizes
S - 30x40cm - 12x16" - (including frame)
M - 45x60cm - 18x24" - (including frame)
L - 60x80cm - 24x32" - (including frame)
Mounting & Hanging
All sizes come with a wire across the back, making them ready to hang on the wall.
Alternatively your piece will look great on a desk or shelf just resting against the wall.
Materials
Our artisanal maps are crafted from responsibly sourced Double-A grade 1.5mm fine-grained Basswood
Taxes & Import Duties
AU- nil, no extra fees
.
US / CA / EU / NZ- These may be levied by your state, they will be payable to your local tax authority upon delivery of your map. Origin Maps does not take responsibility for these costs.
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch at any time - tim@originmaps.com