FAQ – Origin Maps
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LEAD TIMES - Collection Production: 3 Days Custom Orders: 6-7 Days
All maps are made to order - Shipped worldwide

FAQ

Shipping

Free global shipping for all small, medium and large maps.

Dispatched from Sydney with Australia Post, tracking provided to your email.

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AUS - 2 to 6 business days

USA - 6 to 10 business days

NZ, CA & EU - 6 to 15 business days

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Option at checkout to upgrade to express shipping.

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AUS Express - 1 to 3 business days - Australia Post Express

S - $15

M - $20

L - $40

(AUD)

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USA Express - 3 to 7 business days - Australia Post International Express

S - $24

M - $32

L - $40

(USD)

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USA Courier - 1 to 3 business days - DHL Express Worldwide

S - $185

M - $205

L - $270

(USD)

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NZ, CA & EU Express - 3 to 12 business days - Australia Post International Express

S - $24

M - $32

L - $40

(USD)

How Long Does My Map Take To Make?

All maps are made to order

From the collection - 3 business days. See the collection

Custom - 5 business days - this includes 2 business days for the digital draft, then once you have approved this draft, physical fabrication will take 3 business days. See custom maps

Returns Policy

100% satisfaction guarantee

If you're not satisfied with your map, simply return it within 30 days and once the map has returned to our workshop, a full refund will be remitted. Origin Maps does not cover the return postage cost.

What If My Map Arrives Damaged?

100% damage free guarantee

In the unlikely event that your map arrives damaged please take pictures and get in contact. We will then send you a full replacement at no extra cost.

If it's just the frame that is damaged, if you prefer we can find a framing store that is local to you and fully reimburse you for the reframing cost.

Whether you live in the auspicious areas of Adelaide. Or the awe-inspiring alps of Alaska. Origin Maps is committed to giving you a beautiful and unique wooden map, that can be a talking piece and source of pride in your home.

Sizes

S - 30x40cm  -  12x16" - (including frame)

M - 45x60cm  -  18x24" - (including frame)

L - 60x80cm  -  24x32" - (including frame)

Mounting & Hanging

All sizes come with a wire across the back, making them ready to hang on the wall.

Alternatively your piece will look great on a desk or shelf just resting against the wall.

Materials

Our topographic wooden maps are crafted from responsibly sourced Double-A grade 1.5mm fine-grained Basswood.

The frames are made from locally sourced pine.

Taxes & Import Duties

AU- nil, no extra fees

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US / CA / EU / NZ- These may be levied by your state, they will be payable to your local tax authority upon delivery of your map. Origin Maps does not take responsibility for these costs.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch at any time - tim@originmaps.com

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